Browse Definitions :

Technical support

Terms related to computer fundamentals, including computer hardware definitions and words and phrases about software, operating systems, peripherals and troubleshooting.
  • Project planning: What is it and 5 steps to create a plan - Project planning is a discipline addressing how to complete a project in a certain timeframe, usually with defined stages and designated resources.
  • propagation delay - Propagation delay is the amount of time required for a signal to be received after it has been sent; it is caused by the time it takes for the signal to travel through a medium.
  • propeller head (or propellor head, prop head, prophead) - A propeller head (also spelled propellor head, and sometimes shortened to prop head or prophead) is jargon for someone who is exceptionally, perhaps weirdly bright or knowledgeable, especially in some technical field.
  • prototype - A prototype is an early version of a product from which future versions are developed.
  • pseudo-random number generator (PRNG) - A pseudo-random number generator (PRNG) is a program written for, and used in, probability and statistics applications when large quantities of random digits are needed.
  • pulse amplitude modulation (PAM) - Pulse amplitude modulation (PAM) is the transmission of data by varying the amplitudes (voltage or power levels) of the individual pulses in a regularly timed sequence of electrical or electromagnetic pulses.
  • Q format - Q (number) format is a fixed-point method of coding fractional and whole integers for processing by a computer’s CPU or a digital signal processor (DSP).
  • quantum computing - Quantum computing is an area of study focused on the development of computer technologies based on the principles of quantum theory.
  • quantum interference - Quantum interference is when subatomic particles interact with and influence themselves and other particles while in a probabilistic superposition state.
  • quantum internet - The quantum internet is a theoretical system of interconnected quantum computers that uses quantum signals to send information rather than radio waves.
  • quantum supremacy - Quantum supremacy is the experimental demonstration of a quantum computer's dominance and advantage over classical computers by performing calculations previously impossible at unmatched speeds.
  • quantum theory - Quantum theory is the theoretical basis of modern physics that explains the nature and behavior of matter and energy on the atomic and subatomic level.
  • qubit (short for quantum bit) - A qubit (short for quantum bit) is the basic unit of information in quantum computing and counterpart to the bit (binary digit) in classical computing.
  • radian per second (rad/s or rad/sec) - The radian per second (symbolized rad/s or rad/sec) is the Standard International (SI) unit of angular (rotational) speed.
  • random numbers - As the term suggests, a random number is a number chosen by chance -- i.
  • raw data (source data or atomic data) - Raw data is the data originally generated by a system, device or operation, and has not been processed or changed in any way.
  • read-only - Read-only is a file attribute which only allows a user to view a file, restricting any writing to the file.
  • read-only memory (ROM) - Read-only memory, or ROM, is a type of computer storage containing non-volatile, permanent data that, normally, can only be read, not written to.
  • real-time monitoring - Real-time monitoring is the delivery of continuously updated data about systems, processes or events.
  • reseller - In information technology, a reseller is a company that typically purchases IT products or services from a product manufacturer, distributor or service provider and then markets them to customers.
  • resolution - Resolution is the number of pixels -- picture elements or individual points of color -- that can be contained on a display screen or in a camera sensor.
  • return merchandise authorization (RMA) - An RMA (return merchandise authorization) is a numbered authorization provided by a mail-order or e-commerce merchant to permit the return of a product.
  • return on investment (ROI) - Return on investment (ROI) is a crucial financial metric investors and businesses use to evaluate an investment's efficiency or compare the efficiencies of several different investments.
  • reverse-engineering - Reverse-engineering is the act of dismantling an object to see how it works.
  • RGB (red, green and blue) - RGB (red, green and blue) refers to a system representing the colors used on a digital display screen.
  • RISC (reduced instruction set computer) - RISC (reduced instruction set computer) is a microprocessor that is designed to perform a smaller number of computer instruction types, so it can operate at a higher speed, performing more millions of instructions per second, or MIPS.
  • RMM software (remote monitoring and management software) - RMM software (remote monitoring and management software) is a type of application that information technology (IT) service providers and departments use to maintain their clients' and business organizations' IT assets, infrastructure and systems.
  • robot - A robot is a machine designed to execute one or more tasks automatically with speed and precision.
  • root cause analysis - Root cause analysis (RCA) is a method for understanding the underlying cause of an observed or experienced incident.
  • runbook - Runbooks are a set of standardized written procedures for completing repetitive IT processes within a company.
  • S-Video (Super-Video, Y/C Video, component video) - S-Video (Super-Video, sometimes referred to as Y/C Video, or component video) is a video signal transmission in which the luminance signal and the chrominance signal are transmitted separately to achieve superior picture clarity.
  • Sarbanes-Oxley Act - The Sarbanes-Oxley Act of 2002 is a federal law that established sweeping auditing and financial regulations for public companies.
  • scalability - Scalability is the ability of a computer application or product (hardware or software) to continue to perform well when it (or its context) is changed in size or volume in order to meet a users need.
  • Schrodinger's cat - Schrödinger's cat is a famous hypothetical experiment designed to point out a flaw in the Copenhagen interpretation of superposition as it applies to quantum theory.
  • scientific method - The scientific method is the process of objectively establishing facts through testing and experimentation.
  • scientific notation (power-of-10 notation) - Scientific notation, also called power-of-10 notation, is a method of writing extremely large and small numbers.
  • search operator - A search operator (sometimes referred to as a search parameter) is a character or string of characters used in a search engine query to narrow the focus of the search.
  • second (s or sec) - The second (s or sec) is the International System of Units (SI) unit of time measurement.
  • sensor - A sensor is a device that detects and responds to some type of input from the physical environment.
  • server stack - A server stack is the collection of software that forms the operational infrastructure on a given machine.
  • shift register - A shift register is a digital memory circuit found in calculators, computers, and data-processing systems.
  • six degrees of separation - Six degrees of separation is the theory that any person on the planet can be connected to any other person on the planet through a chain of acquaintances that has no more than five intermediaries.
  • Six Sigma - Six Sigma is a business methodology for quality improvement that measures how many defects there are in a current process and seeks to systematically eliminate them.
  • skunkworks project (Skunk Works) - A skunkworks project, also known as Skunk Works, is an innovative undertaking, involving a small group of people, that is outside the normal research and development (R&D) channels within an organization.
  • slack space (file slack space) - Slack space, or file slack space, is the leftover storage space on a computer's hard disk drive when a file does not need all the space it has been allocated by the operating system.
  • slice and dice - To slice and dice is to break a body of information down into smaller parts or to examine it from different viewpoints so that you can understand it better.
  • slowness movement - The slowness movement is a grassroots reaction to the hectic pace, overwork, and lack of leisure typical of modern life.
  • smart machines - A smart machine is a device embedded with machine-to-machine and/or cognitive computing technologies such as artificial intelligence (AI), machine learning (ML) or deep learning, all of which it uses to reason, solve problems, make decisions and even take action.
  • SMB (small and medium-sized business or small and midsize business) - SMB is an abbreviation for a small and medium-sized business, sometimes called a small and midsize business.
  • Sniglet - Words that should be in the dictionary (but aren't) - A sniglet is a word that should be in the dictionary but isn't.
  • soft copy - A soft copy (sometimes spelled 'softcopy') is an electronic copy (or e-copy) of some type of data, such as a file viewed on a computer's display or transmitted as an email attachment.
  • soft reset - A soft reset is a restart of a device, such as a smartphone, tablet, laptop or personal computer (PC).
  • software - Software is a set of instructions, data or programs used to operate computers and execute specific tasks.
  • software documentation - In the software development process, software documentation is the information that describes the product to the people who develop, deploy and use it.
  • software package - A software package is a group of programs bundled together into a product suite.
  • software patch - A software patch or fix is a quick-repair job for a piece of programming designed to resolve functionality issues, improve security or add new features.
  • solid - A solid is a state of matter that retains its shape and density when not confined.
  • sound card - A sound card is a computer component responsible for generating and recording audio.
  • sound wave - A sound wave is the pattern of disturbance caused by the movement of energy traveling through a medium (such as air, water or any other liquid or solid matter) as it propagates away from the source of the sound.
  • space - Space is a term that can refer to various phenomena in science, mathematics and computing and generally encompasses the concept of an area or region.
  • spectrum analyzer - A spectrum analyzer is a device that measures and displays signal amplitude (strength) as it varies by frequency within its frequency range (spectrum).
  • square meter (meter squared) - The square meter, also called the meter squared, is the International System of Units (SI) unit of area.
  • Squid proxy server - Squid is a Unix-based proxy server that caches Internet content closer to a requestor than its original point of origin.
  • SRAM (static random access memory) - SRAM (static RAM) is a type of random access memory (RAM) that retains data bits in its memory as long as power is being supplied.
  • stack overflow - A stack overflow is a type of buffer overflow error that occurs when a computer program tries to use more memory space in the call stack than has been allocated to that stack.
  • standard temperature and pressure (STP) - Standard temperature and pressure (STP) refers to the nominal conditions in the atmosphere at sea level.
  • statistical mean, median, mode and range - The terms mean, median, mode, and range describe properties of statistical distributions.
  • Stefan-Boltzmann constant - The Stefan-Boltzmann constant, symbolized by the lowercase Greek letter sigma (σ), is a physical constant expressing the relationship between the heat radiation emitted by a black body and its absolute temperature.
  • STEM (science, technology, engineering, and mathematics) - STEM is an educational approach that prepares primary and secondary students for college, graduate study and careers in the fields of science, technology, engineering and mathematics (STEM).
  • stereoscopy (stereoscopic imaging) - Stereoscopy, sometimes called stereoscopic imaging, is a technique used to enable a three-dimensional effect, adding an illusion of depth to a flat image.
  • storage (computer storage) - Data storage is the collective methods and technologies that capture and retain digital information on electromagnetic, optical or silicon-based storage media.
  • storage filer - A storage filer is a type of file server designed and programmed for high-volume data storage, backup and archiving.
  • storage medium (storage media) - In computers, a storage medium is a physical device that receives and retains electronic data for applications and users and makes the data available for retrieval.
  • storage volume - A storage volume is an identifiable unit of data storage.
  • streaming media - Streaming media is video or audio content sent in compressed form over the internet and played immediately over a user's device, rather than being saved to the device hard drive or solid-state drive.
  • Sun Microsystems - Sun Microsystems (often just called "Sun"), the leading company in computers used as Web servers, also makes servers designed for use as engineering workstations, data storage products, and related software.
  • supercomputer - A supercomputer is a computer that performs at or near the highest operational rate for computers.
  • superposition - Superposition is the ability of a quantum system to be in multiple states at the same time until it is measured.
  • synchronicity - Synchronicity is a concept developed by psychologist Carl Jung to describe a perceived meaningful coincidence.
  • Sysprep (System Preparation Tool) - Sysprep is Microsoft's System Preparation tool intended to duplicate, test and deliver new installations for the Windows operating system based on an established installation.
  • system administrator (sysadmin) - A system administrator (sysadmin) is an information technolog professional who supports a multiuser computing environment and ensures continuous, optimal performance of IT services and support systems.
  • system software - System software is a type of computer program that is designed to run a computer's hardware and application programs.
  • systems thinking - Systems thinking is a holistic approach to analysis that focuses on the way that a system's constituent parts interrelate and how systems work over time and within the context of larger systems.
  • TCO (total cost of ownership) - Total cost of ownership (TCO) is an estimation of the expenses associated with purchasing, deploying, using and retiring a product or piece of equipment.
  • tebibyte (TiB) - A tebibyte (TiB) is a unit of measure used to describe computing capacity.
  • technical requirements - Technical requirements, in the context of software development and systems engineering, are the factors required to deliver a desired function or behavior from a system to satisfy a user’s standards and needs.
  • technological convergence - Technological convergence is a term that describes bringing previously unrelated technologies together, often in a single device.
  • telecommuting - Telecommuting allows an employee to complete work assignments from outside the traditional workplace using telecommunications tools such as email, phone, chat and video apps.
  • template - A template is a form, mold or pattern used as a guide to make something.
  • Terabyte (TB) - A terabyte (TB) is a unit of digital data that is equal to about 1 trillion bytes.
  • theory of relativity - Albert Einstein's theory of relativity is actually two separate theories: his special theory of relativity, postulated in the 1905 paper, The Electrodynamics of Moving Bodies and his theory of general relativity, an expansion of the earlier theory, published as The Foundation of the General Theory of Relativity in 1916.
  • throughput - Throughput is a measure of how many units of information a system can process in a given amount of time.
  • tilde - A tilde (pronounced TILL-duh or TILL-dee) looks like this: ~.
  • token - In general, a token is an object that represents something else, such as another object (either physical or virtual), or an abstract concept as, for example, a gift is sometimes referred to as a token of the giver's esteem for the recipient.
  • torque - Torque is a twisting or turning force that tends to cause rotation around an axis; it can also be thought of as the ability of something that is rotating, such as a gear or a shaft, to overcome turning resistance.
  • Total Quality Management (TQM) - Total Quality Management (TQM) is a management framework based on the belief that an organization can build long-term success by having all its members -- from low-level workers to its highest-ranking executives -- focus on improving quality and, thus, delivering customer satisfaction.
  • touch screen - A touch screen is an electronic display screen that is also an input device.
  • troubleshooting - Troubleshooting is a systematic approach to problem-solving that is often used to find and correct issues with complex machines, electronics, computers and software systems.
  • truncation error - A truncation error is the difference between an actual and a truncated, or cut-off, value.
  • truth table - A truth table is a breakdown of all the possible truth values returned by a logical expression.
Networking
Security
  • personally identifiable information (PII)

    Personally identifiable information (PII) is any data that could potentially identify a specific individual.

  • zero-day vulnerability

    A zero-day vulnerability is a security loophole in software, hardware or firmware that threat actors exploit before the vendors ...

  • DNS attack

    A DNS attack is an exploit in which an attacker takes advantage of vulnerabilities in the domain name system.

CIO
  • data collection

    Data collection is the process of gathering data for use in business decision-making, strategic planning, research and other ...

  • chief trust officer

    A chief trust officer (CTrO) in the IT industry is an executive job title given to the person responsible for building confidence...

  • green IT (green information technology)

    Green IT (green information technology) is the practice of creating and using environmentally sustainable computing resources.

HRSoftware
  • diversity, equity and inclusion (DEI)

    Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and ...

  • ADP Mobile Solutions

    ADP Mobile Solutions is a self-service mobile app that enables employees to access work records such as pay, schedules, timecards...

  • director of employee engagement

    Director of employee engagement is one of the job titles for a human resources (HR) manager who is responsible for an ...

Customer Experience
  • digital marketing

    Digital marketing is the promotion and marketing of goods and services to consumers through digital channels and electronic ...

  • contact center schedule adherence

    Contact center schedule adherence is a standard metric used in business contact centers to determine whether contact center ...

  • customer retention

    Customer retention is a metric that measures customer loyalty, or an organization's ability to retain customers over time.

Close