teamwork abilities
Zoom aims to reimagine teamwork with Workplace AI collaboration platform
News | ComputerWeekly.comComms and collaboration specialist unveils artificial intelligence-powered platform to help reimagine teamwork, facilitate connections and improve ...
employee retention
Definition | HR SoftwareEmployee retention is the organizational goal of keeping productive and talented workers and reducing turnover by fostering a positive work ...
startup culture
Definition | CIOA startup culture is a workplace environment that values creative problem-solving, open communication and a flat hierarchy.
Embrace alternative education pathways for cyber success
Opinion | ComputerWeekly.comShifting focus toward passion, adaptability, and a willingness to learn can revolutionise talent acquisition, fostering a more diverse and effective ...
RingCentral looks to ‘reimagine’ business phone system with real-time AI
News | ComputerWeekly.comCloud business communications provider adds artificial intelligence to provide immersive employee experience, with capabilities including real-time ...
Vonage boosts conversational commerce with GenAI
News | ComputerWeekly.comEricsson-owned cloud comms tech provider integrates generative AI capabilities with Conversational Commerce service to let contact centre agents ...
Community Health Center PCPs Spend Less Time on EHR, Electronic Inbox
News | Health IT and EHRA study revealed that primary care physicians (PCPs) practicing in community health centers spend 5.40 fewer minutes on the EHR than PCPs working in ...
cognitive diversity
Definition | HR SoftwareCognitive diversity is the inclusion of people who have different styles of problem-solving and can offer unique perspectives because they think ...
Apple's spatial computing could make offices less relevant
Feature | HR SoftwareApple's upcoming Vision Pro, a spatial computing platform, could revolutionize virtual collaboration, potentially making traditional offices less ...
How CIOs can build cybersecurity teamwork across leadership
Tip | CIOCross-departmental relationships are key to long-term business success. Discover why CIOs must focus on teamwork with these three C-suite roles for ...
Mural intros Mural AI, integrates with Microsoft 365 Copilot
News | Unified CommunicationsThe integration of Copilot into the visual collaboration platform shows how vendors are working together to bring customers generative AI tools that ...
Machine Learning Model Predicts Physician Departure With EHR Use Metrics
News | Health IT and EHRThe machine learning model found that physician demographics, EHR use metrics, and patient panel characteristics contributed most to the risk of ...
Scrum master
Definition | WhatIsA Scrum master is a facilitator for an Agile development team. They are responsible for managing the exchange of information between team members.
employee training and development
Definition | HR SoftwareEmployee training and development is a set of activities and programs designed to enhance the knowledge, skills and abilities of employees.
Computer Weekly contributor named Godfather of UK Security
News | ComputerWeekly.comAdvent IM founder Mike Gillespie was among those honoured at the eighth annual Security Serious Unsung Heroes Awards
What are the pros and cons of shadow IT?
Tip | CIOThe increase of generative AI, digital natives and remote work drives the rise of shadow IT. CIOs and IT leaders should evaluate the pros and cons to...
soft skills
Definition | CIOA soft skill is a personal attribute that supports situational awareness and enhances an individual's ability to get a job done.
Microsoft Planner
Definition | Content ManagementMicrosoft Planner is a web-based visual task management application that enables enterprise teams to create, assign and organize work in order to ...
cloud application
Definition | Cloud ComputingA cloud application, or cloud app, is a software program where cloud-based and local components work together.
Zoom announces AI-based collaboration smart companion
News | ComputerWeekly.comConferencing and communications company uses OpenAI technologies to offer what it claims will be a unique federated approach to artificial ...
team collaboration tools
Definition | Unified CommunicationsTeam collaboration tools -- also known as team collaboration software -- is a term used to define the different types of software and online services...
CIO interview: Petra Tesch, Vizrt
Feature | ComputerWeekly.comStraight-talking when it comes to getting her messages across to the wider company, Vizrt CIO Petra Tesch revels in transformation and communication
How will the metaverse affect the future of work?
Tip | CIOVirtual field trips to the Louvre for inspiration, accelerated learning, onboarding reimagined -- how will the metaverse change our working ...
The right digital transformation framework for your business
Tip | CIODigital transformation is tough. Find out how using a digital transformation framework can keep your company on the right track.
Tap collaboration devices for employee experience data
Tip | Unified CommunicationsCollaboration devices play a key role in supporting employee experience, from extracting engagement data to improving hybrid meeting parity.
chief experience officer (CXO)
Definition | Customer ExperienceA chief experience officer (CXO) is an executive in the C-suite who ensures positive interactions with an organization's customers.
The digital education problem at the heart of government transformation
Opinion | ComputerWeekly.comA recent NAO report on digital government highlights some progress and ongoing challenges – but Whitehall needs to tackle a more fundamental flaw if ...
Hybrid workplaces need accessible, integrable UC platforms
News | Unified CommunicationsUsers want videoconferencing to interoperate with on-site hardware, virtual whiteboards that integrate into workflows and design platforms that are ...
lean management
Definition | CIOLean management is an approach to managing an organization that supports the concept of continuous improvement, a long-term approach to work that ...
machine learning engineer (ML engineer)
Definition | Enterprise AIA machine learning engineer (ML engineer) is a person in IT who focuses on researching, building and designing self-running artificial intelligence (...
Ransomware preparedness: The long road ahead
Opinion | Disaster RecoveryIs your organization ready for ransomware? A recent survey shows that businesses in a variety of industries are all struggling with ransomware ...
people analytics (HR analytics)
Definition | HR SoftwarePeople analytics, also known as human resources (HR) analytics and talent analytics, is the use of data analysis on candidate and employee issues to ...
corporate culture
Definition | WhatIsCorporate culture is the collection of values, beliefs, ethics and attitudes that characterize an organization and guide its practices.
Following the customer: How tech leaders can learn from Alphabet and Meta
Opinion | ComputerWeekly.comWhy tech leaders should think about the changing needs of their customers
6 DevOps soft skills and how they drive success
Feature | IT OperationsDevOps is built on collaboration and communication -- and soft skills make that foundation strong. Discover six soft skills to help set you apart.
Powering strong partnerships for successful digital transformation
Opinion | MicroScopeCésar Cernuda, president at NetApp, shares his thoughts about the need for collaboration to support success
AI transparency: What is it and why do we need it?
Tip | CIOAs the use of AI models has evolved and expanded, the concept of transparency has grown in importance. Learn about the benefits and challenges of AI ...
Agile software development
Definition | Software QualityAgile is a type of software development methodology that anticipates the need for flexibility and applies a level of pragmatism to the delivery of ...
FinOps, co-innovation could unlock cloud business benefits
News | IT ChannelIndustry studies underscore businesses' continuing struggle to obtain cloud computing benefits. A greater focus on strategy, financial management and...
3 important considerations before outsourcing Agile
Tip | Software QualityTo successfully outsource an Agile development practice, organizations must prioritize communication and provide ample onboarding resources.
PMO (project management office)
Definition | CIOA project management office (PMO) is a group, agency or department that defines and maintains the standards of project management for a company.
15 customer service interview questions and answers
Feature | WhatIsCustomer service is a big industry, and it takes the right person for the job. Here are some common questions that could be asked at your next ...
VR in recruiting, hiring: Current adoption, future potential
Feature | HR SoftwareVirtual reality has the potential to help employers with aspects of hiring and recruiting like skills evaluations. Learn how the technology could ...
7 top-notch tools for increased employee engagement
Tip | HR SoftwareCloud apps can help keep employees engaged by soliciting feedback and making it easier to collaborate effectively as a valued member of a team. Here ...
Reimagining the cities of the future in Finland
News | ComputerWeekly.comNew ideas around new space: Helsinki not only imagines, but can see, the cities of the future
leadership
Definition | CIOLeadership is the ability of an individual or a group of people to influence and guide followers or members of an organization, society or team.
Gartner HR trends: Facial analysis, big vendor market share
News | HR SoftwareFacial recognition tech may play a role in helping managers assess employee reactions to events in the office, according to Gartner. Other HR trends ...
Inclusion = everyone: Advice from experts for improving tech diversity
Feature | ComputerWeekly.comAt October’s Computer Weekly diversity in tech event, in partnership with Nash Squared, almost 100 experts from the tech and employment sectors ...
10 essential Scrum Master skills
Tip | Software QualityFrom sprint planning to servant leadership, Scrum Masters help Agile developers, product owners and other team members perform at their best. Here's ...
CIO job description: Chief information officer responsibilities
???topicInfoType.reference_content??? | CIOLearn about the role of the chief information officer, including daily responsibilities, necessary skills and how the role is evolving in the digital...
Why you need soft skills to excel in your tech career
Feature | ComputerWeekly.comWith deliberate practice you can hone your soft skills, increase the impact of your work and grow your influence in an organisation
Top 35 big data interview questions with answers for 2024
Feature | WhatIsBig data is a hot field and organizations are looking for talent at all levels. Get ahead of the competition for that big data job with these top ...
Agile project management (APM)
Definition | CIOAgile project management (APM) is an iterative approach to planning and guiding project processes.
Screening resumes: A how-to guide for hiring managers
Feature | WhatIsDon't let resume screening become a headache. Here are some tips to help hiring managers along the way.
The most important soft skills for data scientist jobs
Feature | Business AnalyticsSoft skills are an important part of data scientist jobs. From business value to interpersonal communication, many nontechnical skills are important ...
Small businesses’ remote working frustrations threaten exodus of best talent
News | ComputerWeekly.comWhile large firms mull massive investment to return to offices, over a quarter of European small business workers would switch jobs to somewhere ...
Cisco aims for enhanced engagement with IMImobile acquisition
News | ComputerWeekly.comNetwork technology and solutions giant makes strategic acquisition of cloud communications software and services provider to embed omnichannel ...
Security, RPA, managed cloud services drive demand
News | IT ChannelMarket research firms have identified multiple IT services trends emerging in the current pandemic-influenced market; more channel news from the week.
The future of networking jobs in the new normal
Answer | NetworkingSoft skills will grow in relevance as network pros adapt to a post-pandemic world that includes more remote troubleshooting and the move away from a ...
What are microservices? Everything you need to know
Definition | App ArchitectureMicroservices, or microservices architecture, is an approach to the design and implementation of enterprise applications in which a large application...
What are the challenges of using multiple team collaboration apps?
Answer | Unified CommunicationsCompanies are already using a variety of collaboration platforms, but managing them is hard. What should companies know when juggling multiple team ...
Cisco accelerates collaboration with ‘wave’ of Webex enhancements and plans
News | ComputerWeekly.comReacting to the new normal ahead of all organisations and as part of a major overhaul of its conferencing and collaboration options, network ...
Trends push IT and OT convergence opportunities and challenges
Feature | IoT AgendaThe use cases that come from IT/OT convergence and the global spread of supply chains, edge computing and 5G might make the effort to overcome ...
Launch of private channels in Microsoft Teams delayed
News | Unified CommunicationsMicrosoft Teams users will have to wait a bit longer for access to private channels. The vendor now says the long-awaited feature won't launch for ...
Tips for creating remote call center programs amid COVID-19 pandemic
Tip | Customer ExperienceTo create a sustainable work-from-home contact center program, businesses need to adjust a number of processes, including, hiring, training, ...
SAP Cloud Platform app helps German citizens find their way home
News | SearchSAPRückholprogramm, an SAP Cloud Platform app, was built in just a few days to fulfill a request from the German Federal Foreign Office.
Media workflow management takes a page from DevOps, Agile
Feature | Content ManagementTaking lessons from software development methods, agile content collaboration and management tools promote speed, flexibility and teamwork in digital...
How to decide on what Office 365 add-on licenses to use
Tip | SearchWindowsServerMissing certain functionality and want to supplement your subscription to Office 365 or Microsoft 365? Find out what extras make sense for your ...
Top 20 strategic L&D terms learning pros should know
Feature | HR SoftwareCareer development is key to employee retention, and effective L&D initiatives start with an understanding of important learning concepts. Here are ...
Top 8 must-have data analyst skills for 2021
Feature | WhatIsKnowledge of programming languages, a solid mathematical background and good communication skills are some of the ingredients that go into a ...
NetOps, SecOps, DevOps concepts merge to automate security testing
Tip | NetworkingBy adopting DevOps concepts, network teams can automate security testing. But, as development, network and security tasks mingle, some staffing ...
chief product officer (CPO)
Definition | WhatIsA chief product officer (CPO) is a C-level executive who is responsible for the strategy and execution of all product-related activities within an ...
Opportunities and threats with Microsoft 365 Business Voice
Opinion | MicroScopeThe latest announcement from Microsoft brings significant business benefits and increased revenue to its resellers
Office 365 multiple tenants vs. single tenant considerations
Tip | SearchWindowsServerA migration to Office 365 will require the IT staff to adjust how it manages the collaboration platform, which can get complicated if more than one ...
Microsoft adds CRM for nonprofits to Dynamics 365 lineup
Feature | Customer ExperienceCRM for nonprofits, such as Microsoft Dynamics 365 Nonprofit Accelerator, helps nonprofit organizations take advantage of business tools and shared ...
How to approach Agile team organization
Tip | Software QualityShould an Agile team have an architect? Does cross-functional mean constantly changing? How do teams set velocity and quality? Get the answers to set...
SuiteWorld 2018: Hiring people is about more than just ability, says Rachel Zoe
News | ComputerWeekly.comNetSuite customer, fashion designer and CEO of Rachel Zoe explains that part of entrepreneurship is hiring people who fill the gaps you leave behind,...
How to succeed at managed services marketing
Feature | IT ChannelThe marketing formula at service provider DynTek includes executive briefings, messaging around innovation and transformation, and a blend of ...
Key IT skills to make you current and capable in an ops role
Opinion | IT OperationsWith the rapid pace of IT, it's easy to lose your edge -- even for technologically curious ops professionals. Master a balance of the best IT and ...
Top 5 inventory management techniques
Feature | ERPGreat inventory management techniques are critical as supply chain complexity grows. Here's a look at the top techniques to help your company succeed.
Changing realities of digital transformation in the public sector
Feature | ComputerWeekly.comDigitisation of citizen service delivery and government operations has accelerated during the coronavirus outbreak, despite legacy constraints
Top 15 IT project manager interview questions
Feature | WhatIsProject management positions are challenging to fill. Ask all the right questions the next time you screen project manager candidates and find just ...
Remote access is just one of many COVID-19 IT challenges
Opinion | SearchWindowsServerThe coronavirus outbreak stretched many in IT to the limit of their abilities to find ways to accommodate the surge in remote workers.
AP uses data.world platform to spread data journalism
Feature | Data ManagementData journalism reporters need tools that deliver quick context for stories on deadline. A data collaboration platform from data.world helps the ...
Top 5 digital experience platforms of 2021
Feature | Content ManagementDigital experience platforms are the next generation of web content management systems. Here are five top examples of DXPs for businesses to consider.
AI improves the HR hiring process for recruiters, candidates
Tip | HR SoftwareCompanies can benefit from using AI in the hiring process to target applicants that an ATS might overlook or to direct candidates to other positions ...
Comparing video conferencing tools: Cisco, Microsoft and Zoom
Feature | Unified CommunicationsBefore selecting a video conferencing platform, it's important to consider how the product addresses user needs, integrations, pricing and licensing,...
Robot workforce evolves from mimicking tasks to taking on jobs
Feature | CIOA personalized robot workforce is in the works, thanks to advances in RPA. How should CIOs prepare for the next trend in robotic process automation?
Expect jobs equilibrium if government sticks with AI plan
News | ComputerWeekly.comIf the government keeps to its artificial intelligence sector deal, the number of new jobs created through the use of AI and automation will balance ...
Data management trends for 2019: Governance, DataOps, cloud
News | Data ManagementBetter data governance, increased cloud use and wider DataOps adoption head the list of trends for data management teams to plan for in 2019, IT ...
CIO interview: Vlassios Rizopoulos, CTO, Pricesearcher.com
News | ComputerWeekly.comCTO of independent online search engine Pricesearcher.com explains how it uses big data and high-performance computing to cater to customers who use ...
Foster cross-team collaboration with IM, mind maps and more
Tip | Software QualityBuild a collaborative workspace that's more than just an HR slogan. These tools get teams to talk and tackle problems together.
Coronavirus: Can the networks take the strain?
Feature | ComputerWeekly.comIt was predicted that the mass roll-out of computer networks would mean at some point that there was no difference between work and home as a working...
A tour through the PPM software marketplace
Feature | CIOFinding the right PPM software is vital to project success. Here's a close look at the market leaders.
Jeff Gallimore: Psychological safety for remote teams
Podcast | Software QualityCan chatter about household appliances contribute positively to digital transformation? Jeff Gallimore thinks so. Here's his take on psychological ...
Nobody has a monopoly on digital leadership
Opinion | ComputerWeekly.comAs IT becomes more strategic and pervasive, effective digital leadership is needed by just about every organisation
Tech entrepreneur aims to take digital skills to refugees
News | ComputerWeekly.comTech entrepreneur Emma Sinclair hopes to raise £150,000 to run an education programme for displaced young people in a Unicef programme that aims to ...
UK technology recruitment: Turn on the talent
Feature | ComputerWeekly.comThe hottest tech skills will always be in short supply and UK businesses increasingly struggle to find competent people to fill digital roles. But do...
Dell EMC VDI helps university expand application access
News | Virtual DesktopDesktop virtualization is notoriously difficult. With a unique approach, the University of Arkansas put together an award-winning project using Dell ...
Splunk .conf2016: Closing the tech gender gap requires a shift in culture
News | ComputerWeekly.comCyber security experts assembled at the Splunk 2016 conference to discuss the gender gap in cyber security and what can be done to solve it