Technical support

Terms related to computer fundamentals, including computer hardware definitions and words and phrases about software, operating systems, peripherals and troubleshooting.

42 (h2g2, meaning of life, The Hitchhiker's Guide to the Galaxy) - In Douglas Adams' "The Hitchhiker's Guide to the Galaxy," 42 is the number from which all meaning ("the meaning of life, the universe, and everything") can be derived.
99.999 (Five nines or Five 9s) - In computers, 99.
A-weighted decibel (dBA or dB(A)) - A-weighted decibel (dBA or dB(A)) is an expression of the relative loudness of sounds as perceived by the human ear.
absolute truth - In general, absolute truth is whatever is always valid, regardless of parameters or context.
accumulator - An accumulator is a type of register for short-term, intermediate storage of arithmetic and logic data in a computer's central processing unit (CPU).
acronym - An acronym (pronounced AK-ruh-nihm, from Greek acro- in the sense of extreme or tip and onyma or name) is an abbreviation of several words in such a way that the abbreviation itself forms a word.
address bar - The address bar is the familiar text field at the top of a web browser’s graphical user interface (GUI) that displays the name or the URL (uniform resource locator) of the current web page.
address space - Address space is the amount of memory allocated for all possible addresses for a computational entity -- for example, a device, a file, a server or a networked computer.
agnostic - Agnostic, in an information technology (IT) context, refers to something that is generalized so that it is interoperable among various systems.
Apple - Apple Inc. (formerly Apple Computer Inc.
asymmetric communications - Asymmetric communications is a term pertaining to any system in which the data speed or quantity, when averaged over time, is different in one direction from the other.
AV (audio/video) - AV, an abbreviation for audio/video, is frequently used as a generic term for the audio and video components and capabilities in home entertainment systems and related product descriptions and reviews.
backslash - The backslash ( \ ) is a typographic and/or keyboard mark that is widely used in programming languages and other computing contexts.
backup storage device - A backup storage device is a hardware component for storing copies of data.
barcode (or bar code) - A barcode (sometimes seen as two words, bar code) is the small image of lines (bars) and spaces that is affixed to retail store items, identification cards and postal mail to identify a particular product number, person or location.
bare-metal restore - A bare-metal restore (also referred to as bare-metal recovery or bare-metal backup) is a data recovery and restoration process where a computer is restored to a new machine, typically after a catastrophic failure.
benchmark - A benchmark is a standard or point of reference people can use to measure something else.
binary-coded decimal - Binary-coded decimal is a system of writing numerals that assigns a four-digit binary code to each digit 0 through 9 in a decimal (base 10) number.
biotechnology (biotech) - Biotechnology is the use of biology to develop new products, methods and organisms intended to improve human health and society.
bitwise - Bitwise operations manipulate data at the bit level rather than with bytes or larger units of data, as is more common.
boot - To boot (to boot up, to start up or booting) a computer is to load an operating system (OS) into the computer's main memory or random-access memory (RAM).
Bootstrap - Bootstrap is a free, open source front-end development framework for the creation of websites and web apps.
bottleneck - A bottleneck, in a communications context, is a point in the enterprise where the flow of data is impaired or stopped entirely.
brand - A brand is a product, service or concept that is publicly distinguished from other products, services or concepts so that it can be easily communicated and usually marketed.
broadband - Broadband refers to telecommunications in which a wide band of frequencies is available to transmit information.
burn - Burn is a colloquial term meaning to write content to a CD, DVD, or other recordable disc.
business impact analysis (BIA) - A business impact analysis (BIA) is a systematic process to determine and evaluate the potential effects of an interruption to critical business operations as a result of a disaster, accident or emergency.
business process - A business process is an activity or set of activities that accomplish a specific organizational goal.
business process outsourcing (BPO) - Business process outsourcing (BPO) is a business practice in which an organization contracts with an external service provider to perform an essential business function or task.
business process reengineering (BPR) - Business process reengineering (BPR) is a management practice in which business processes used are radically redesigned to improve efficiency, effectiveness and performance.
byte - In most computer systems, a byte is a unit of data that is eight binary digits long.
bytecode - Bytecode is computer object code that an interpreter converts into binary machine code so it can be read by a computer's hardware processor.
cache - A cache -- pronounced CASH -- is hardware or software that is used to store something, usually data, temporarily in a computing environment.
cache memory - Cache memory is a chip-based computer component that makes retrieving data from the computer's memory more efficient.
caching - Caching -- pronounced "cashing" -- is the process of storing data in a cache, which is a temporary storage area that facilitates faster access to data with the goal of improving application and system performance.
calculator - A calculator is a device that performs arithmetic operations on numbers.
canonical - In programming, canonical means "according to the rules.
cellular automaton (CA) - A cellular automaton (CA) is a collection of cells arranged in a grid of specified shape, such that each cell changes state as a function of time, according to a defined set of rules driven by the states of neighboring cells.
change management - Change management is a systematic approach to dealing with the transition or transformation of an organization's goals, processes and technologies.
ciphertext - Ciphertext is encrypted text transformed from plaintext using an encryption algorithm.
classical computing - Classical computing is the processing of binary data in traditional types of bit-based computer systems.
clean electricity - Clean electricity, or carbon-free electricity, is electricity without high voltage spikes and drops, meaning it is low on emitting electrical pollution.
clean install - A clean install is a software installation in which any previous version is eradicated.
client - A client is a hardware or software device that requests access to a service that is typically made available by a server.
clipboard - A clipboard is a feature in an operating system or application that temporarily stores data copied or cut from a document or other location, allowing the user to transfer or duplicate it elsewhere.
clock speed - Clock speed is the number of times a second that a circuit operates and is most associated with the central processing unit (CPU).
closed captions - Closed captions are a text version of the spoken part of a television, movie or computer presentation.
cold backup (offline backup) - A cold backup is a backup of an offline database.
computer - A computer is a device that accepts information (in the form of digitalized data) and manipulates it for some result based on a program, software, or sequence of instructions on how the data is to be processed.
computer forensics (cyber forensics) - Computer forensics is the application of investigation and analysis techniques to gather and preserve evidence from a particular computing device in a way that is suitable for presentation in a court of law.
computer hardware - Computer hardware is a collective term used to describe any of the physical components of an analog or digital computer.
computer instruction - A computer instruction is an order given to a computer processor by a computer program.
computer system - A computer system consists of hardware components that have been carefully chosen so that they work well together and software components or programs that run in the computer.
configuration - Generally, a configuration is the arrangement - or the process of making the arrangement - of the parts that make up a whole.
connectionless - In telecommunications, connectionless describes communication between two network endpoints in which a message can be sent from one endpoint to another without prior arrangement.
container (disambiguation) - This page explains how the term container is used in software development, storage, data center management and mobile device management.
content aggregator - A content aggregator is an individual, organization or tool that gathers web content and applications from different online sources for reuse.
content filtering - Content filtering is a process involving the use of software or hardware to screen and/or restrict access to objectionable email, webpages, executables and other suspicious items.
content-addressed storage (CAS) - Content-addressed storage (CAS) -- also called content-addressable storage -- is a method for storing fixed content as objects and providing fast access to that content.
controller (computing) - A controller, in a computing context, is a hardware device or a software program that manages or directs the flow of data between two entities.
cryptographic nonce - A nonce is a random or semi-random number that is generated for a specific use.
cursor - A cursor is the position indicator on a computer display screen where a user can enter text.
customer data integration (CDI) - Customer data integration (CDI) is the process of defining, consolidating and managing customer information across an organization's business units and systems to achieve a "single version of the truth" for customer data.
customer lifecycle - In customer relationship management (CRM), customer lifecycle is a term used to describe the progression of steps a customer goes through when considering, purchasing, using and maintaining loyalty to a product or service.
cyberpicketing - Cyberpicketing is the use of the Internet to protest a corporation or other institution's wages, work conditions, products, environmental policy, or other issues.
data center - A data center is a facility composed of networked computers, storage systems and computing infrastructure that organizations use to assemble, process, store and disseminate large amounts of data.
data classification - Data classification is the process of organizing data into categories that make it easy to retrieve, sort and store for future use.
data compression - Data compression is a reduction in the number of bits needed to represent data.
data in motion - Data in motion, also referred to as data in transit or data in flight, is a process in which digital information is transported between locations either within or between computer systems.
data point - A data point is a discrete unit of information.
data set - A data set, also spelled 'dataset,' is a collection of related data that's usually organized in a standardized format.
data streaming - Data streaming is the continuous transfer of data from one or more sources at a steady, high speed for processing into specific outputs.
data structure - A data structure is a specialized format for organizing, processing, retrieving and storing data.
data transfer rate (DTR) - The data transfer rate (DTR) is the amount of digital data that's moved from one place to another in a given time.
deadlock - A deadlock is a situation in which two computer programs sharing the same resource are effectively preventing each other from accessing the resource, resulting in both programs ceasing to function.
decimal - Decimal is a numbering system that uses a base-10 representation for numeric values.
decoupled architecture - In general, a decoupled architecture is a framework for complex work that allows components to remain completely autonomous and unaware of each other.
default - In computer technology, a default is a pre-designed value or setting that is used by a computer program when a value or setting is not specified by the program user.
defragmentation - Defragmentation is the process of locating the noncontiguous fragments of data into which a computer file may be divided as it is stored on a hard disk, and rearranging the fragments and restoring them into fewer fragments or into the whole file.
deploy - To deploy (from the French deployer) is "to spread out or arrange strategically.
deprecated - In information technology (IT), deprecation means that although something is available or allowed, it is not recommended or that -- in the case where something must be used -- to say it is deprecated means that its failings are recognized.
desktop - A desktop is a computer display area that represents the kinds of objects found on top of a physical desk, including documents, phone books, telephones, reference sources, writing and drawing tools, and project folders.
digital accessibility - Digital accessibility is design of technology products and environments to help people with various disabilities not be impeded or otherwise unable to partake in use of the service, product or function.
digital cash (e-cash) - Digital cash is a system of purchasing cash credits, storing the credits in your computer or digital wallet, and then spending them when making electronic purchases over the internet or in person on a mobile device at the point of sale.
digital library - A digital library is a collection of digital objects, such as books, magazines, audio recordings, video recordings and other documents that are accessible electronically.
Direct Memory Access (DMA) - Direct Memory Access (DMA) is a capability provided by some computer bus architectures that enables data to be sent directly from an attached device to the computer's main memory.
disruptive technology (disruptive innovation) - Disruptive technology, often referred to as disruptive innovation, is when a new business model attracts an underserviced market or revenue stream and grows until it supplants incumbent competitors.
document - A document is a form of information that might be useful to a user or set of users.
dot product (scalar product) - The dot product, also called scalar product, is a measure of how closely two vectors align with each other, in terms of the directions they point.
DRY principle - The DRY (don't repeat yourself) principle is a best practice in software development that recommends software engineers to do something once, and only once.
electronic discovery (e-discovery or ediscovery) - Electronic discovery -- also called e-discovery or ediscovery -- refers to any process of obtaining and exchanging evidence in a civil or criminal legal case.
email - Email (electronic mail) is the exchange of computer-stored messages from one user to one or more recipients via the internet.
encoding and decoding - Encoding and decoding are used in many forms of communications, including computing, data communications, programming, digital electronics and human communications.
ENIAC (Electronic Numerical Integrator And Computer) - ENIAC (Electronic Numerical Integrator And Computer) was the world's first general-purpose electronic computer.
enterprise architecture (EA) - An enterprise architecture (EA) is a conceptual blueprint that defines the structure and operation of organizations.
entity - An entity is a single thing with a distinct separate existence.
event handler - In programming, an event handler is a callback routine that operates asynchronously once an event takes place.
exponential function - An exponential function is a mathematical function used to calculate the exponential growth or decay of a given set of data.
extension - An extension typically refers to a file name extension.
failover - Failover is a backup operational mode in which the functions of a system component are assumed by a secondary component when the primary becomes unavailable.