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Find the latest career information including certification and training programs and top skills for advancement.

Networking
  • NBASE-T Ethernet

    NBASE-T Ethernet is an IEEE standard and Ethernet-signaling technology that enables existing twisted-pair copper cabling to ...

  • SD-WAN security

    SD-WAN security refers to the practices, protocols and technologies protecting data and resources transmitted across ...

  • net neutrality

    Net neutrality is the concept of an open, equal internet for everyone, regardless of content consumed or the device, application ...

Security
  • privacy impact assessment (PIA)

    A privacy impact assessment (PIA) is a method for identifying and assessing privacy risks throughout the development lifecycle of...

  • proof of concept (PoC) exploit

    A proof of concept (PoC) exploit is a nonharmful attack against a computer or network. PoC exploits are not meant to cause harm, ...

  • virtual firewall

    A virtual firewall is a firewall device or service that provides network traffic filtering and monitoring for virtual machines (...

CIO
HRSoftware
  • diversity, equity and inclusion (DEI)

    Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and ...

  • ADP Mobile Solutions

    ADP Mobile Solutions is a self-service mobile app that enables employees to access work records such as pay, schedules, timecards...

  • director of employee engagement

    Director of employee engagement is one of the job titles for a human resources (HR) manager who is responsible for an ...

Customer Experience
  • customer retention

    Customer retention is a metric that measures customer loyalty, or an organization's ability to retain customers over time.

  • virtual agent

    A virtual agent -- sometimes called an intelligent virtual agent (IVA) -- is a software program or cloud service that uses ...

  • chatbot

    A chatbot is a software or computer program that simulates human conversation or "chatter" through text or voice interactions.

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